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Volunteer with
Snehi

Become part of a compassionate community that has been transforming lives for over three decades. No prior experience needed – just an open heart.

Opportunities

Ways to Contribute

Helpline Counsellor

Be the voice on the other end - receive training and support callers through crisis and everyday challenges.

School Program Facilitator

Help conduct mental health awareness workshops in schools under the Chetna programme.

Community Outreach

Organize awareness camps, events, and campaigns to destigmatize mental health in your community.

Content & Social Media

Create content, manage campaigns, and amplify Snehi's message through digital platforms.

Know More

Volunteering at Snehi

Everything you need to know before joining our community of compassionate changemakers.

Who can volunteer at Snehi?

Snehi welcomes individuals from diverse educational, professional, and cultural backgrounds who are interested in contributing to the field of mental health. While some roles may benefit from a background in psychology or related fields, many opportunities are open to anyone with a genuine interest in listening, supporting others, and engaging meaningfully with the community. We value qualities such as empathy, commitment, openness to learning, and a willingness to work within ethical guidelines.

What will be my role as a volunteer?

The role of a volunteer at Snehi varies depending on the programme they are associated with. Volunteers may contribute to mental health awareness initiatives, community outreach, research and documentation, event support, or programme-specific activities. For those engaged with the helpline or counselling-related programmes, responsibilities may include supporting individuals in distress under supervision, following structured training. Each role is purposeful, with clearly defined expectations and guidance from the respective programme teams.

Why should I volunteer with Snehi?

Volunteering with Snehi offers an opportunity to engage deeply with the mental health space while contributing to meaningful social impact. Volunteers gain exposure to real-world mental health work, develop skills such as active listening, empathy, and communication, and learn within a supportive and reflective environment. With over three decades of experience, Snehi provides a credible and enriching platform to grow personally while making a difference. You also gain a community of like-minded people and a supportive safe space.

How do I become a volunteer? Is there a selection process?

You can express your interest through our website, email, or referral networks. Once we receive an enquiry, our team reviews your background, interests, and availability, and shares relevant volunteer opportunities that align with your profile. Based on your preference, your details are forwarded to the respective programme team. Each programme follows its own selection process, which may include interactions or specific screening steps depending on the role — ensuring volunteers are meaningfully matched and well-suited to their chosen area.

How many volunteers does Snehi have (national & international)?

From its beginnings in Delhi, Snehi has grown into a national community of volunteers spread across India, connected through a shared commitment to mental health. Today, our volunteers come from different regions of the country, contributing in diverse ways through both in-person and remote engagement. Over time, several of our volunteers have moved abroad and continue to remain connected with Snehi, supporting our work and carrying forward its spirit in different parts of the world.

Testimonials

Testimonials of happy Volunteers

It was indeed a great experience to associate with Snehi & represent the Disha helpline. The calls made me look deeper within me as a human, woman & as a counsellor. It taught me patience, empathy, more wisdom & my boundaries & limitations as a tele counsellor.

My interactions with the callers left me with both sweet & bitter experiences. Some calls were completely delightful and I would remember the engagement throughout my life. Whereas some inappropriate calls & manipulative callers left me feeling used & quite helpless. 

In future, I would definitely like to serve as a counsellor with more insights, tools & skills to handle the calls & callers in a more effective manner. 

Thank you, Abdul Sir, Chandra Sir, Prabhakar Sir, & all facilitators for valuable inputs into the training and being there for us all through. 

Last but not the least, Lokeshwari for giving us backup support at all times, taking care of us, checking on us & guiding us to execute our slots more effectively.

Love you all🌷

Deepali Goyal

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My journey as a volunteer of the Disha helpline of Snehi has been a very insightful and fulfilling experience.

An important learning has been counselling is not about giving solutions, it’s about compassionate, non-judgemental, active listening. 

It helps others at the same time it gives an opportunity for self-awareness and self-growth as well. 

The training was rightly divided into 2 phases. 

The first phase beautifully gave theoretical concepts of counselling skills, child development, importance of awareness of our own emotions & self-compassion, impact of education system, peer pressure, social media and screen addiction on mental health of students. The role plays done in the session gave hands on training of counselling. 

The second phase was actual counselling. I highly appreciate the continuous guidance, gentle support, and humility of Abdul sir, Chandra sir, Prabhakar sir. The weekly discussion meetings were a great platform of learning from each other and guidance by seniors. The google form filling helped in looking back into every case in a systematic way. 

The concern of our own emotional wellbeing was always taken care of by all seniors at Snehi and Lokeshwari ‘s warm concern after every call ….”Are u ok'” is commendable. 

By volunteering I realized certain factors which lead to mental distress in students, especially peer pressure, expectations from parents and self-image, fear of failure, relationship breakup, not being in touch with nature, lack of sharing of feelings, not relaxing in between studies. The initiative of Disha helpline by Snehi is needed by the students of the present time. 

I deeply appreciate the genuine care, warmth and concern by all of you. The humility which is so rare these days, I find in Snehi.

The beautiful balance between hand holding n guidance and freedom given by the Snehi team is highly appreciable. 

Listening to counselees patiently has given me calmness and acceptance of life situations and understanding of other’s value systems as well. The transformation in the mind state of counselee from helplessness to hopefulness in several sessions has given me a feeling of contentment and peace. 

I had this great realization that what matters is a resilient mental attitude which helps us in overcoming the challenges being faced in life. 

Compassionate listening and without being judgemental becomes a rope which helps the counselee to deal with the life situation. 

Another important aspect I realized is the significance of the tool of self-compassion which helps in healing of mental trauma. I have been practising mindfulness and self-compassion for the past 5 years and am still moving on this path. As it was mentioned in one of the discussion meetings that we can have some way which can help in healing ourselves.

I feel blessed to be a volunteer. Other than volunteering, I can be with Snehi in taking sessions on mindfulness and self-compassion. Looking forward to a lifelong association with the Snehi team.

Dr. Manisha Madan

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Volunteering as a telephonic counsellor has been an incredibly rewarding journey, allowing me to make a meaningful impact on the lives of others from the comfort of my own home.

As a telephonic counsellor, I have had the privilege of lending a compassionate ear and offering support to individuals facing various challenges and seeking guidance. Each conversation is unique, presenting me with the chance to learn and grow as I listen to the stories and experiences of others. Volunteering has made me practice empathy, active listening, and non-judgmental support.

By creating a safe and supportive space for individuals to express themselves freely, I have witnessed firsthand the power of human connection in fostering healing and resilience. My experience as a telephonic counsellor has been exploratory and transformative. I am grateful for the opportunity provided by Snehi.

Indira Vijay

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I would like to express my gratitude to the whole team of Snehi for providing me with this opportunity before sharing my experience. My journey with Snehi has been quite enlightening as I continue to learn and unlearn. Interacting with experts has given me valuable insights into handling conversations with people facing mental health issues, emphasizing the importance of self-care and setting boundaries.

Moreover, each new caller brings with them a unique perspective or lesson, contributing to my ongoing journey of self-discovery and personal growth. As such, I am eagerly looking forward to maintaining my association with Snehi, as I believe it will continue to be instrumental in my ongoing learning and development as a compassionate and empathetic human being.

Komal Girish Hotchandani

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My experience at Snehi was wonderful & evolving as a human being. 

It changed my perception for life & people around me & most importantly for myself how I perceive myself. 

Volunteering as a Counsellor at Snehi was an overwhelming & life changing experience for me. There were some calls which triggered my anxiety. It made me vulnerable & uncomfortable but Lokeshwari & Abdul Sir helped me get over it & deal with it. 

It helped me do a lot of self-introspection & helped me grow as an individual.

I would like to continue with Snehi as a Volunteer. 

Thanks to Snehi for this wonderful experience.

Shivangi Mehra

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It’s been an incredible journey so far. The training experience on mental health and counselling was truly transformative for me, both personally and professionally. I gained invaluable insights and skills that I never imagined I would acquire. I am immensely grateful to the entire Snehi team for providing me with this opportunity and selecting me to deliver counselling. It was truly an honour to offer support to individuals in distress, and though it was challenging at times, it was also incredibly rewarding.

This experience has not only enriched my understanding of the world but has also made me a better person. I am eagerly looking forward to incorporating the valuable insights and skills I have gained into my daily life. I am excited to explore how I can leverage this newfound knowledge professionally and continue to develop as a mental health professional and continue to spread awareness and continue to give something back to society. Thanks a lot for everything and including me in the journey

Taranjit Singh

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At Snehi India, we have the privilege of being a safe emotional anchor for individuals from all walks of life. Our callers range from children as young as 10 to seniors aged 75, each one carrying their own unique story, challenges, and emotional needs.

At Snehi, we believe that while life’s problems may not disappear, the way we choose to perceive and respond to them makes all the difference. We strive to create a safe and accepting space where individuals can openly express their pain, confusion, and vulnerability. Through compassionate listening and psychological guidance, we help them rediscover strength within themselves.

Because sometimes, all it takes is a safe space and a listening ear to begin healing.

Anonymous

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Being a volunteer at Snehi has been nothing short of a revelation. From the very first training session to eventually taking real calls, every step of this journey has felt deeply meaningful and transformative.

It’s been a space of constant learning and unlearning, not just about others but about myself. With every call, something within me has gently shifted in the most positive way, helping me grow more aware, more present and more compassionate. In holding space for others, I also found myself healing parts of me I didn’t even know needed attention.

 

What has made this journey even more special is the incredible community of fellow volunteers and the undying support of Abdul Sir, all our professors and coaches & Lokeshwari. Their warmth and shared intentions & experiences have been such a strong source of motivation and growth. There’s a beautiful sense of togetherness in knowing we’re all walking this path of self-discovery and service side by side.

This has not only been fulfilling and exhilarating, but it has also brought me closer to understanding my own sense of purpose — my ikigai. It reassures me that choosing to be here and to do this work has been truly fruitful and aligned with my value systems and everything my family has taught me.

I feel deeply grateful and honoured to be part of an organization that holds space with so much care, not just for its callers but for its volunteers as well. This journey is something I will carry with me for a long time, not just as an experience, but as a part of who I’m becoming.

Manasvi Lakhotia

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My Volunteering experience has been so fulfilling that i became a better person through this journey. A simple thought that helped me was “You can’t pour from an empty jug”, taught me to be kind with myself. Active listening is the key factor that can mean so much to someone who needs to feel heard and seen.

Snehi played a significant role in my becoming both personally and professionally.

It’s not mere organization; it’s a chosen family with meaningful connections.

Neha Balan

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Just as the Name says, Snehi stands for… SNEHI- Selfless, Nurturing, Empathy, Humble, Impactful. In other words. Hand to Hand where people listen to you without any judgement. If once a caller (me)can be a volunteer, why can’t you be the same. Feel free to share your sorrow, grief, happy moments, Snehi is always there for you. … Regards🙂🙂

Jyoti Sharma

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Initially, I joined Snehi quite randomly, without knowing how much it would impact me. But during the training program, I was introduced to perspectives that genuinely changed the way I see people and myself. As I started volunteering, every call began to leave me with something..,sometimes gratitude, sometimes reflection. It made me realize how much we take for granted in our own lives. People often say that as a counsellor, we help callers. But honestly, I feel it’s the other way around too. These conversations are helping me grow, become more aware, and evolve into a better person every day.

Thank you, Snehi, Abdul Sir, and Lokeshwari, for your unconditional emotional support. 🌻🌸

Archna Puri

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I am truly grateful to be a part of the Snehi National helpline. The weekly case discussions continued to deepen my understanding, offering diverse perspectives and constant opportunities for growth. Through this experience, there has been a continuous process of learning and unlearning.

Being present for people in their most vulnerable moments has helped me significantly in my own healing and self-awareness. I can genuinely say that I’ve evolved a lot after joining Snehi. I am deeply thankful for this opportunity to learn, grow and be part of such meaningful work.

Aysha Siddiqa

Read More >

Why Volunteer with Snehi?

Volunteering with Snehi is more than giving your time — it’s joining a movement that has touched thousands of lives.

  • Real-world exposure to the mental health space
  • Develop active listening, empathy, and communication skills
  • Learn within a supportive and reflective environment
  • Be part of a 31-year-old legacy of compassion
  • Join a community of like-minded people and a safe space
  • Make a real, tangible difference in people's lives
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